There are few worse or more frustrating things than a smelly, clogged up drain. The buildup of biofilm gets to a place where the water can’t flow through, and at that stage you need a good drain cleaner. Most drain cleaners are pretty toxic, but they do a good job.
Losing Money Over an Unhappy Customer
I once had a friend call me and leave a message on my voice mail to complain that an unhappy, negative customer of his was calling his other customers and badmouthing him, telling lies. He said he was going to lose money, and he wanted to sue for defamation of character. I was busy, and I couldn’t get back to him for two days. When I did call back, he was out of the office. Eventually, we got to talk a week later, and I learned a great lesson from him.
A Blessing in Disguise
He explained that a business is like a water pipe, and the cash flow is like the water going through the pipes. The pipes get clogged up with blockages, usually bad systems, but toxic, mostly bad people – employees and customers who are unproductive, negative, whining, blaming, difficult, and looking for a reason to leave.
His unhappy, poisonous customer who was badmouthing him turned out to be a drain cleaner! Those who were looking for an excuse to leave, got their excuse, albeit based on lies and fabrications, and when they left, they unblocked the pipe and were replaced by good, positive, accountable, productive employees and customers. Cash flowed stronger than ever after the cleanup.
Never Fear Losing the Losers
There is an abundance of opportunities and there are many fish in the seas. There is no shortage or scarcity.
- Good people will stay with you, produce, contribute, innovate, weather the storms, and in the end reap the rich rewards of their loyalty persistence…
- …while the losers and victims will come and go and take their friends with them.
Some of your Joint Ventures will work, and some won’t, but there is an unlimited amount of opportunities to do JV’s. Spring clean your garage, and you will find treasure hidden under the junk, while making place for shiny, new toys that bring you much joy.
Kick Your Garbage to the Curb!
Don’t hesitate to divest yourself of negative customers or employees, and realize that they will help you by taking people like themselves with them. Keep on weeding the garden of your business to protect the beautiful flowers. Drain cleaner is a wonderful thing.
