“Nothing is more difficult, and therefore more precious, than to be able to decide.”
- Napoleon Bonaparte

Strong and successful entrepreneurs make decisions fast and stick to them. They don’t wait for the cat to fall out of a tree or Grandma to buy a new dress. They don’t have twenty committee meetings before they decide whether or not to order the Beef Wellington.

• They say, “Yes” or they say, “No.”
• They are fast on their feet.
• They don’t find excuses to procrastinate.
• They will weigh the information, do their due diligence and decide.

You don’t have to run after them for a decision, either; they will get back to you when they say they will. They are winners.

“All I needed was a ‘Yes’ or a ‘No’.”

One seminar attendee gave me SEVEN reasons why he wouldn’t be able to attend an event. At the end of his whining, I said, “All I needed was a ‘Yes’ or a ‘No’.”

Winston Churchill put it this way: “They are decided only to be undecided, resolved to be irresolute, adamant for drift, solid for fluidity, all-powerful to be impotent.” And George Canning said,

“Indecision and delays are the parents of failure.”

Those who vacillate, dither, hesitate and flounder are simply fearful of making ANY decision. They are afraid of the consequences of agreeing and equally terrified of the results of disagreeing. As Tony Blair once said of a certain politician, “Weak, weak, weak!”

Be willing to make decisions.

The chairman of Mesa Petroleum said,

“Be willing to make decisions. That’s the most important quality in a good leader. Don’t fall victim to what I call the Ready- Aim-Aim-Aim Syndrome. You must be willing to fire.”

Any decision is better than no decision. “I’ll get back to you” and “I’ll think about it / discuss it / review it” usually means, “I’m too scared to decide – please leave me in my misery and go find a real man”. Let us decide to decide. Let us be warriors and Eagles. Let us be confident, courageous and focused. Time is money and the window of opportunity doesn’t wait. Seize the day!

Have You Been Behaving Like a Baboon?

Most businesses are like African baboons – these furry fellows race through the cornfields, picking corn and stuffing it under their arm. As fast as they stuff the corn under their arm, it falls out the back, but they keep on picking and stuffing! By the time they get to the edge of the cornfield, they are carrying one corncob and they’ve left a trail of corn on the ground. This is how many entrepreneurs handle customers. They’re so busy getting new ones that they neglect and lose their existing customers out the back door. Attrition spirals out of control and yet they continue to spend more money on finding new customers.

Invest in Your People

We know it’s far more affordable to resell existing customers than to get new ones. We know that it’s better to retain our customers and to encourage referrals through added value service than to spend a lot of money finding new customers. So why don’t we act accordingly?

Why don’t we spend 80% of our marketing budget on our EXISTING customers?

Invest in your people and they will bring you a lot of new ones. Building strong relationships with the customers you have will:

• increase loyalty
• reduce attrition
• increase transaction values
• lengthen customer lifespan.

Why not put a program together to REACTIVATE inactive customers?

It’s much easier than trying to buy new ones.

A happy customer is good – an elated customer is better.

By redirecting our marketing dollars to our loyal clients and creating unprecedented added and unexpected value, we can engender massive reciprocity in the form of referrals and goodwill. But only strategists will understand this. Tacticians, those “instant gratification” types, will never understand this. A satisfied customer might stay with you, but an inspired and enthusiastic customer will bring her friends, family and associates. You can buy a lot more new customers than advertising with:

• A surprise party
• An unexpected gift
• A personal phone call
• A complimentary dinner

Use Joint Ventures to add value at no cost to you. Partner with other businesses to increase the value to offer and to differentiate yourself from the competition. Put yourself in your clients’ shoes and take the time to find ways to make their lives easier and more comfortable. Look after what you have and they will look after you.

Sales Tip

Act in your customer’s best interest. Reward referrals generously. Don’t skimp on packaging. Create referral systems that make the customer happy. Protect your customers; they’re hard enough to get and they can be worth their weight in gold.

Management Tip

Teach your team to listen and to go the extra mile. When I go into Safeway and ask where the bathroom is, the employee will walk me to the bathroom. When I go to the competition, the employee points in the direction on the bathroom. Big difference. A nice bag with a pretty bow and a big smile, a follow-up telephone call and even a thank you note can generate a massive return on investment. Get creative and set the example.

When you’re ready to start doing Joint Ventures, you should look at opportunities that fit the following criteria:

1. No Cost & Risk

There should be no cost or risk to you and it should not involve a lot of time, and definitely no selling.

2. Worth Your Time & Effort

The deals should be able to create enough money per deal to be worth your time and effort.

3. Pick Excellent Partners

You should only work with people you like and trust, who take action and are reliable. Don’t deal with whiners, losers or flakes.

4. Quick Turn-around Time

Look at the turn-around time. If you’re bringing leads to realtors or financial planners (insurance salespeople), for example, their deals generally take a long time and often fall apart, whereas certain deals are time sensitive (like a seminar) and people have to make fast decision, so the deal happens or it doesn’t in a shorter period of time. We want high-return, no risk (to EITHER party), little time invested, no money invested, and a quick turn-around time.

5. Multiple Complementary Income Sources

Structure your multiple income sources to complement each other. Instead of a “feast or famine” scenario, have different businesses with different busy cycles in the hopper, so that you get an even flow of income. Also look for synergies between the different demographics and buyer needs so that the same customer can buy from more than one income source.

6. Put it in writing!

Put the deal in writing - who does what, how they do it, when they do it, how payment takes place, the exact amounts or percentages paid, when payment takes place, etc., the more detail the better so that there are no misunderstandings later on. Do you get paid on the first transaction or on ongoing transactions?

7. Get Educated!

Attend the DollarMakers Joint Venture Forum Member meetings and conference calls and attend Bootcamps so that you stay connected and keep on learning. Remember, if there’s no risk to either party and a deal doesn’t work out, nobody gets hurt, so don’t be afraid to fail. Also, some people will not want to Joint Venture with you. Don’t take it personally; they simply don’t understand value yet.

8. Come Prepared

Create an action plan and be prepared to do some research on people whom you intend to approach. For example, what are their profit margins, underutilized resources and needs? What kind of reputation do they have? Google them, check the Better Business Bureau, run a credit check, ask around.

9. Maintain Your Confidence & Strength

Be upbeat and optimistic when approaching potential Joint Venture partners, but never be desperate. You don’t need them. Be prepared to walk away from any deal at any time.

10. Think Big & Take Action

Finally, business is a numbers game. The more people you talk with, the more you try, the more you fail,  the bigger you think, the better. Joint Ventures is the fastest, best and most fun way to make an unlimited amount of money with no risk, little time and no money, that I have ever seen. Make it happen!

I know it’s hard for some of us to ask, especially self-sufficient, proud, responsible, disciplined and hard working entrepreneurs. We don’t want to take advantage, we’re afraid of being made a fool of, afraid of rejection, and so on. But the fact is, things only happen when we make them happen. And that usually involves asking people to do something.

The Beggar Who Understood Averages

I talked with a beggar on the street once. I was interested to know if he felt bad when people didn’t give him money. He answered, “No, siree! I don’t feel bad if they ignore me or don’t give me money – THEY feel bad! I just keep on askin’, askin’, askin’, and the Law of Averages kicks in. I can predict pretty accurately how much money I will make on any given day, as long as I keep askin’. And the more I ask, the more I git!” Salespeople know this – it’s a Numbers Game – ratios are real. Statistics are real. It’s a game. Ask ten people and you might get something. Ask a thousand people and you most certainly will!

How many opportunities have we lost in life, simply because we didn’t ask? What’s the worst that can happen? They can say, “No.”

Invite Others to Participate

Together, we can do amazing things – but we need to invite others to participate in our Joint Venture programs in order to achieve the maximum results, and that involves asking. And it’s absolutely amazing what people will do, if you simply ask them to!

How to Get More

Set up your Joint Ventures in such a way that YOU ask many people and that you have a system to ask many more. And the more you ask for, the more you’re likely to get. Be confident, plan your strategy well and ASK. By all means ask. Ask many people. Ask for more. “You have not, because you ask not”, is true.

It’s amazing what happens when you fully commit to something. Whatever that action is that shows there’s no turning back: booking the flight, resigning from a job, paying a bill, writing that letter, making a call or agreeing on a date.

W.H. Murray, the explorer, wrote:

“Until one is committed, there is hesitancy, the chance to draw back, always ineffectiveness. Concerning all acts of initiative (and creation), there is one elementary truth, the ignorance of which kills countless ideas and splendid plans: that the moment one definitely commits oneself, then providence moves too. A whole stream of events issues from the decision, raising in one’s favor all manner of unforeseen incidents, meetings, and material assistance, which no man could have dreamt would have come his way.”

The word, “DECIDE”, is from the latin “Decidere”, which means “To kill off any other alternatives“.

Why You Can’t Afford to Wait

Sitting on the fence:

• wastes time and money
• decreases confidence
• diminishes one’s reputation with those Eagles who are action and result oriented
• increases the chance that one will do nothing but find excuses

The window of opportunity is prone to slamming shut on the fingers of the vacillating weakling. The indecisive, wavering, faltering entrepreneur watches as others boldly overcome their fears and walk away with the prize every time. No matter how much we justify our fears, the bottom line is clear:

you have to leave the shore in order to reach Treasure Island.

See if You Fit the Profile of a Winner

Winners know:

• They can’t wait until circumstances are perfect before making a commitment. They don’t wait until all the traffic lights along their route are green before leaving home. The best time is right now.
• They know that some decision, any decision, is better than no decision at all.
• Their enthusiasm and passion to reach their goals is greater than their trepidation.
• They focus on finding solutions.
• They believe in themselves and the value of their objectives.
• They make strong, firm and fast decisions. They don’t call fourteen meetings before deciding what to have for breakfast. And when they commit, as Mr. Murray tells us, things miraculously start to work out.

You can tell a lot about a person by the length of time it takes them to make a decision and a commitment. How about you?

• What decisions are your pondering?
• What are you waiting for?
• Are you paralyzed with fear?

It takes guts to leave the ruts, but once you commit, it just gets easier.

One of the most important aspects of the Joint Venture Mindset is that we don’t need to, and in fact shouldn’t, “Sell” a Joint Venture proposal.

Avoid this Poor Play

Last night I attended a “Networking” meeting where the Membership Services Manager walked up and asked me outright why I didn’t join their Chamber of Commerce. She showed no interest in me, my business, my problems or my interests. She was simply out to hard sell everybody she could.

When I indicated that I needed to see how joining that Chamber would benefit my particular business, she proceeded to reel off the “benefits” of joining. She is not someone to approach for a Joint Venture. She is egotistical, arrogant and stupid.

Make the Smart Move

If this “Manager” was intelligent, she would have listened carefully to me and asked herself a few simple questions:

• How many people could Robin introduce to this Chamber?
• How many people does he influence and who are those people?
• What is his ‘Hot Button’? What does he really, really want?
• How can this Chamber bring him massive, unprecedented value?
• How can I best present this option to him, in a win/win scenario?

If she had listened carefully, she would have learnt that I have many DollarMakers Joint Venture Forum Members and that many of them might consider joining her Chamber, and that many of her 1,400 Members could join the DollarMakers Joint Venture Forum and attend our Bootcamps, which could make her a substantial amount of money (a lot more than she earns at the Chamber). She would have found out that I can put her in front of a lot of prospective Chamber members via my talks, e-zines and seminars.

When to Walk Away

When someone doesn’t understand the value you offer them, walk away. If you have to sell it, the value is not perceived. Either you have to:

1. Describe it better,
2. Listen better or
3. Realize there is no match and walk away.

But you shouldn’t try to persuade someone to Joint Venture with you.

They should eagerly accept your no cost, no risk offer – that will mean they’re committed and serious. If both Joint Venture parties are excited, enthusiastic and passionate about the Joint Venture, it will probably work very well.

The Joint Venture Mindset

You have to kiss a few frogs to find a prince, you know. But you can’t make a silk purse from a sow’s ear. Some people will never understand the Joint Venture mindset – get used to it, don’t take it personally, and remember what smart salespeople say:

“Some will, some won’t, so what? NEXT!”

One of the most common questions I am asked at the seminars, talks and Bootcamps I present, is:

“But, Robin, how do I find people to Joint Venture with?”

Good question, of course. In a world where a good website and business brochure can make a bank robber living in his dog’s kennel look like the CEO of a Fortune 500 business, we have rightfully become skeptical, even cynical. We are wary of the scam artists and wanna-be’s out there. We don’t want to refer our trusted clients and friends to losers.

Use a Group that Enforces High Standards

That’s why we started the DollarMakers Joint Venture Forum. Good people were invited to join and they invited their best people, and so on. And now that people from all over the world are applying to join, we insist they agree to adhere to our Code of Ethics and we watch them carefully. Any deviation and we unceremoniously kick them out. Unlike many “Networking Groups” that would accept Hitler if he paid enough, our fees are so low and our benefits so high that we can afford to be, and are, very selective. So that is one way to find good Joint Venture Partners: simply join the Forum!

Use Your “N.E.E.R.” Relationships

Another way to find good Joint Venture partners is to start with your N.E.E.R. relationships – your Naturally Existing Economic Relationships – people whom you know and trust and have done business with in the past. People who are referred to you by trusted friends and associates are more likely to turn out well. And if you follow our guidelines, you will initiate those Joint Ventures with no money, no time and no risk. So you can walk away if things don’t work out or the Joint Venture partner deviates from the agreement, as some, I assure you, will.

Why You Should ONLY Associate with Successful People

Always remember that there are people out there who will agree to anything to grab a customer and make a quick buck. Desperate people do desperate things. So you should choose successful people – not the trailer park type who lives on welfare and can’t afford gas, whom you want to help; you’re not a social worker. I have tried that and it cost me money. Find winners and visionaries.

Other Key Factors

And make sure to manage the relationship and the Joint Venture – it takes attention and monitoring to make it work well. And the more they know about Joint Ventures, the more likely the Joint Venture is to succeed. For example, DollarMakers Joint Venture Forum Member who has attended the Joint Venture Broker Bootcamp is more likely to succeed than one who hasn’t.  Contact Us to attend one yourself.

How much should you make from a Joint Venture?

• 10%? 20%? 50%?
• Should it be of the net or gross profit or off the top?
• How do you decide?

This is an important consideration, especially for people who are used to paying peanuts and those who are used to accepting a few crumbs. Entrepreneurs who understand business and profit are more likely to pay and demand reasonable commissions.

Look at the Profit Margin & Be Generous

For example, when people attend a DollarMakers Joint Venture Broker Bootcamp, I pay the referring Members up to 50% in commissions! My cost of putting an extra chair into a Bootcamp and a few extra cups of coffee and donuts, plus a workbook, is negligible. I can afford to be generous. My DollarMakers Joint Venture Forum Members earn thousands in commissions every month. But if I was selling computer hardware, with a profit of around 6%, I could not afford to pay such a generous commission. Large profit margins demand high commissions; real business people understand that. And there are other ways to reciprocate, other than financially – but that’s a subject for another blog or the Bootcamp.

Avoid Ridiculous Offers Like This

A realtor approached me with the typical offer: “Send me a buyer or a seller and I will pay you $75 for a completed sale.” So you get $7,000 and you expect me to accept $75? Are you kidding me? I’ll take 50% of the realtor’s commission or no deal. Am I being greedy? No – I pay 50% and so can they. If you don’t ask, you won’t get. Desperate realtors will not agree to this, but the smart realtor who has built in multiple Joint Venture back end sales into every transaction will jump at the opportunity.

50% of something is better than 100% of nothing. It’s business they would never have had. When you show them how much business that one deal can generate over the years and the Marginal Net Worth of a customer, they might see the light.

A Smart Business Owner Knows

Most entrepreneurs don’t understand their acquisition cost, attrition rate, profit margins, back end value or Joint Ventures. That’s why they feel they have to grab every up front cent they can. When they understand the big picture and they want to create increasing, multiple streams of passive income, they will become generous in their referral fees and commissions.

My Standard

I personally don’t accept anything less than 20%, but it all depends on the big picture, margins, reciprocal consideration and value. Remember the big picture and demand to be paid a fair amount or walk away. There are many opportunities out there but very few people who understand Joint Ventures, so you can call the shots.