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We watched an old 1966 movie last night, called OSCAR, in which the Maitre D’, a failed film star, tells the famous film-star just how precarious the film star’s position really is. It’s human nature to avoid reality, wear blinkers, and stick our heads in the sand, but facts are facts. Your eager replacement is waiting in the wings. If you don’t perform, you will be replaced fast, and the scary part is that you won’t even know it until it’s too late.

We all buy life insurance, houses, websites, holidays, cars, furniture, and many other things, and we are free to decide whom to purchase from. I had someone call me and ask me, “Why didn’t you buy from me?” My response was very simple: “You didn’t earn the right. You need to earn my business. You didn’t.” Last week I had someone ask me to recommend a realtor. I know a few realtors, but there was not one that I would recommend - they didn’t earn the right.

I am currently in the process or replacing one of my service providers, and he is blissfully unaware that his replacement is already waiting in the wings. Why? He has been unreliable, unprofessional, and unresponsive. So long, farewell, auf wiedersehen, goodnight. When he wakes up and wipes his eyes he will realize he has lost a fortune in future business and referrals. Too late for tears.

Pride comes before the fall. Take people for granted, let your service slip, and before you know it, you’ve been replaced by a hungry competitor. In order to avoid this unhappy and costly predicament, here are a few pointers to allow you not only to keep the business you already have, but to add to it significantly:

1. Respond promptly to e-mails, calls, and letters. That means FAST.
2. Pay on time. If I have to remind you, I might suspect you never intended paying.
3. Go the extra mile - add unexpected value.
4. Communicate effectively, respectfully, and regularly.
5. Reciprocate with referrals, invitations, and recognition.
6. Constantly improve your service and products.
7. THANK people for the business they send you with money or other real value.

Your replacement is eagerly waiting in the wings. He wants to take your business, and he’s ready to earn it. DollarMakers specializes in showing people how to add massive value and differentiate themselves from the competition with no additional cost, through the use of Joint Ventures.

Three birds sit on a wire. Two decide to fly away. How many are left on the wire? Two. One decided to fly away, but never followed through on his decision. Making a decision and taking action on that decision are two different things. Why don’t we follow through on our decisions? Because of the base of the decision.

Imagine someone who decides to sign up for our DollarMakers Certified Business Mentor Training Program. Along the way, they get stuck and eventually don’t attend. Why? It’s called “Approach Avoidance”. They intellectually WANT to attend the training, they understand that it’s the right thing to do, they intend to do it, but the base of that decision will undermine it and sabotage the action that should rationally follow. The base in this case could be fear of success, low self-esteem, negative conditioning, guilt, or a bad philosophy. The base is always emotional - it’s about your “feelings” and it explains why people don’t follow through on decisions, don’t implement what they learn, drop the ball, show up late for important appointments, fail to be consistent and do what they promise to do, and fail.

Think about it: Someone who believes they don’t deserve to be successful because of past guilt, or fear being noticed by the authorities when they become successful, or believe they will be obliged to help family they don’t like when they make a lot of money, will not follow through on a decision that they know will make them lots of money. Someone who punishes himself by being overweight will not show up at the health club, even though he may buy membership. Many people attend seminars on wealth creation, yet many of them have a socialist philosophy - it’s no wonder they never follow through with what they learn, even though they decide to do so. If your favorite books are by Michael Moore, you’re probably not going to apply decisions to become financially successful. If you believe money is bad, or that you’re a bad person, you will self-sabotage, because that’s the base of your decisions; it has nothing to do with your ability to succeed or the system you wan to use.

The way to alter the course of your life for the better is to adjust the base of your decision making. I recently wrote a new book, m eleventh, titled “Break Free!”, which is a handbook on this subject - an owner’s manual, if you like. Only by systematically confronting and fixing our self-sabotaging decision base can we move on to greater success and fulfillment in life. It’s not my environment, the government, or the city I live in - it’s about what’s happening in my head. I talked with someone who told me that Joint Ventures don’t work. My response was, “JV’s work for millions of other people and create millions of dollars in wealth. They don’t work for YOU because of YOU, not for any other reason.” The same goes for Network Marketing and dozens of other systems - it’s your decision base that makes all the difference. Accepting this and taking personal responsibility for being unreliable, slothful, fearful, or unsuccessful, is the first step towards real success. Your decsion base is like the foundation of a tall building.

There’s an old saying, BE - DO - HAVE. “You have to BE in order to DO, and you have to DO in order to HAVE.” The DO part follows the decisions you make. Stop blaming things and take responsibility - “If it’s to be, it’s up to me. My success or failure is my fault and to my own credit. I am the captain of my ship - I am in absolute control.” You’re closer to success than you may think. Jim Rohn said, “Work harder on yourself than you do on your job.”  He’s right.

I was in bad trouble. I was about to lose everything, and those I had expected to help me (family) were not coming to my rescue, in spite of the fact that I had never approached them before (and never will again.) The bank was about to pull all of my credit, and things looked darkish. My panicked decision was to sell my house and rent in order to get out of debt, so I called in on my smart, successful friend and asked for his advice.

When you’re in a deep, dark hole with slimy, steep, slippery sides, and the water is pouring in, you usually only admit that you have a problem when the water touches your nostrils. Until then, you live in denial, hope for the best, write pathetic “business plans”, hide, and make weak excuses that nobody believes.\

Many small business owners flock to “business networking meetings” where they desperately try to sell stuff to other broke people, or dig their hole even deeper with ineffective advertising. Worse still, they hire unemployed business failures who label themselves “Business Consultants” or “Coaches” and charge an arm and a leg to steal the last money you can borrow. (They’re also in a debt hole!)

Some people have lots of money, but they have no time and their debt is time. Either way, when your money, credit, or time is flowing out faster than it is flowing in, the murky, smelly water rises until it’s high enough to get our attention. At that point, we try to make a logical business decision while in a state of panic. That’s when we start to understand the old saying, “desperate people do desperate things”. Situational Ethics kicks in faster than a speeding bullet. And I am now addressing the people who are in this very situation, or who have the courage to see that it is approaching like the proverbial oncoming train.

When you see you’re finally about to drown in the hole you so carefully dug, who do you call? A three-year-old with a pink, plush toy? Do you call over to the “life coach” in the hole next door? Do you invite an advertising salesman over to pour a few extra barrels of water into your hole? Or sign up to sell real estate or life insurance? I know this sounds familiar to some of us, since I have been there myself. How did I very narrowly avoid certain bankruptcy on one scary occasion? Not by doing what I had always done, I assure you. Not by second-guessing people who were capable of saving me, and not by resorting to the arrogance born of fiery fear.

Here’s what I did, and what you might want to consider if a few lungfuls of water is not your cup of tea: Find the most successful, competent, insightful, straight-talking people you can, and give them a vested interest in helping you out of your hole. Follow their instructions to the letter, or they’ll throw you back like the minnow you are, faster than you might imagine.

I Listened To Every Word My Friend Said

Gerald Voutsas took an objective, relaxed look at my ridiculous plan, showed me that it definitely would put me deeper in the hole, and offered an alternative solution as quickly and easily as passing me another ginger biscuit. I did exactly what he told me to do, and he saved my asset. It took a few months, and lots of hard work, but I learned my lesson and I never put myself into that situation again. I avoid those dark holes like the plague, an the way I teach Joint Venture Brokering is based in part on avoiding that kind of deep, dark hole.

OK, I know you’re going to ask me, “But where do I find these experts?” That’s why we created DollarMakers. I wanted a decent financial planner, so I went to a very good friend who is also my Joint Venture Partner, very wealthy, and a successful lawyer, and asked him whom HE uses for his financial planning (insurance). Now we use the same insurance guy. Birds of the feather. Successful people know other successful people. And only someone who is happily not in a hole can help you out of the hole. “The blind leading the blind” is an everyday occurrence in business, masterminding with the mindless…

Elicit, then follow the expert advice of real experts to the letter. And don’t you dare second-guess, question, or slack off. I listened to Gerald, and I didn’t drown.

I discovered something about myself a long time ago: when I get really angry, I learn something about myself.

Let me give you some examples of this. I had someone in my business who would give me a ride to my hotel in his red car when I flew into town. By the time I got out of his car, I would be furious, every single time. When I am writing an article or a book and I get interrupted, I get angry. When I deal with people who pretend to be business coaches or consultants, I get hot under the collar. Why?

A Thieving Leech

In the first instance, I realized that the person in my business was a parasite and a thieving leech who was a two faced, lying SOB who only had his own back pocket in mind. Why did this anger me? After all, there are many two faced leeches around. He was sabotaging my business, undermining me, building relationships with my enemies. After I fired him, he joined forces with the biggest con artists in the city. Here’s the root of the matter: he was hurting my people, the Members of DollarMakers, and abusing his position. I am very protective of my people. I learned that I am a lot more protective of my people than I thought I was.

Interrupting Me While Writing is a Sin

Why do I get angry when I am interrupted whilst writing? I had to read the book, “The War of Art” that Shawn Christenson gave me,  to understand this. I was being interrupted when I am at my most creative, and my train of thought was simply derailed for no reason at all. I am obsessive compulsive. I focus absolutely when I write. When I am interrupted, I have to start all over again. I learned that I regard my writing as my most valuable offering, my most important contribution, a part of myself. I am brutally honest in my writing: I open my heart. You would do better to slap me hard in the face than to interrupt me when I am writing.

Too Many False Coaches

Why do I get angry when I meet sly snake-oil salesmen who sell themselves as coaches and consultants? I’m not talking about the tiny handful of them who can actually do the job - I’m talking about the arrogant, big mouth losers who bought a coaching course and now waste other peoples’ time and money, giving them silly and often dangerous advice. I saw one of them lose eighteen good clients in a row. Why do I get angry? I care about honest, hardworking entrepreneurs who want to be successful and blindly trust shakedown artists.

Which brings me to my conclusion. When you are truly passionate about what you do, you will be good at it, you will believe in it, and you will jealously protect it, like a mother cougar protecting her young. You will get very angry at anyone who threatens your work and your mission. And your anger will cement your understanding and belief. If there is no passion, you’re probably just another mercenary sociopath playing the role of an entrepreneur. See the passion? Feel the heat? There is a scripture that goes, “So then because thou art lukewarm, and neither cold nor hot, I will spue thee out of my mouth.” Anger points to passion, and passion points to perfectionism, progress, and prosperity.

Last night I surprised my lovely wife when I dramatically changed my strongly held opinion on a certain business opportunity.

We’re all faced with choices, opportunities, and options on a regular basis. We approach it all with a healthy dose of skepticism, as well we should, and we find it important not to rush blindly into new ventures or take up certain options. We’ve been around long enough not to get swept up into every scheme and scam around, and that protects us from the con artists and from losing our proverbial shirts. All good. Except when we throw healthy babies out with the bathwater, miss the train, and overlook the diamonds in the mud, that is.

We’re masters of self-deception, and we diligently seek evidence to support our dominant beliefs and justify our choices - it’s only human. We hate to be proven wrong or admit that we missed a lucrative  opportunity, and we trot out endless streams of “reasons” why we were right. It takes courage and humility to change one’s opinion, even reverse it completely. It’s hard to say, “I was wrong, I missed it, and it cost me money.” You can be “right” or you can be rich. Business is not about feeling important, infallible, and ingenious - it’s about making money. The most successful entrepreneurs I know fail on a regular basis. Babe Ruth struck out more than anyone in baseball history, I’m told.

The scary thing is that we lose a lot of money with wrong decisions, and usually it’s our fear, ego, conditioning, bias, and pig-headedness that makes the decision instead of a calm, objective, rational business brain. That’s why it’s important to put the old ego on hold when evaluating one’s options. Looking back, I have lost a lot of money by missing opportunities. And I know a lot of others who have lost a lot, and even some right now that are going to miss huge opportunities that they are being exposed to through DollarMakers. I could name names, but I won’t - their skepticism is going to rob them blind, and they don’t know it yet.

I attended a meeting this week where I met a character that had been a Member of the DollarMakers Club when it first started, but he lapsed his Membertship and never got really involved. He’s a typical. lazy, west coast specimen who has no idea how much money he could have made through DollarMakers had he stayed with us. I know of at least a dozen specific, lucrative opportunities that would have funnelled thousands into his bank account, had he simply showed up at our events and stayed active. But I guess pot, beer, and ice hockey got in the way. The same applies to people offering website services, computer services, financial services, and real estate who were involved with us, but their desperation for a quick fix and easy money had them scampering off to greener grass, only to find it growing over a cesspit. By the time they limp back to us with their tails between their legs and a big bag of excuses, their spot has been taken by a smarter person; we don’t want them back. (”Where were you when we needed you?”)

Decisions cost money or make money, and because nothing stays the same, we need to have the courage to revisit past decisions, if it’s not too late for tears, which it often is. Better still to make the right decision at the outset by aligning yourself with real entrepreneurs who think rationally, and not relying on advice from your loser relative or an unemployed has-been or jumped-up kid that calls himself a “Business Coach”.

Last night I was more interested in making a lot of honest money than feeling embarrassed by telling Rika, “I was wrong, the situation has changed, and I have changed my mind.” Think of it this way: to go faster in your car, you need to change gears. Change is good, and we should embrace it like a warm puppy.

Would you like to know the most valuable lesson I learned from Mr. Arthur Honey? Mr. Honey, who was an ex boxing champion and one of the seconds for Roger Bannister, when he ran the first four-minute mile, owned the Continental Hotel. I was his hotel manager. Mr. Honey was a wonderful hotelier, trained in the old school, and a real gentleman. After I completed my Hotel School Training (city and Guilds directed), I managed a German restaurant for a year and was then employed by Mr. Honey. It was the best management training I ever got.

One morning, he asked me why I had not arranged to have the one kitchen’s extract screens cleaned. I had simply forgotten. Here is the gist of what he taught me:

“Robin, any manager who forgets things is not a manager, but a DAMAGER. You may be wearing your morning suit, but when you forget, you are not managing. You will not build trust, respect, and a good reputation if you don’t deliver on your promises. When you forget, you insult the other person and yourself. When you’re late to do what you promised, you further damage your reputation and the business. Forgetting costs money and loses hotel guests. I carry a paper in my inside jacket pocket, and I write down EVERYTHING I need to remember. Anything you ask me, anything the accountant tells me, anything I notice (he used to use a white glove to search for dust), is written on this list. When I return to my office, I transpose the list onto my desk list. I never forget and I always do what I said I would do. That has made me successful. Do the same, Robin, and you will be successful. In my hotel, you will not forget anything, because you represent me. Understood?”

Mr. Honey taught me many valuable lessons (including how to knot my tie correctly!) but this was the one lesson that has helped me more than most of the things he taught me. I worked for nine straight months without a day off for that man - he was the best manager I ever had the privilege of working for. He was absolutely reliable, never compromised, and always delivered. I modeled him and even joined Rotary when I became successful because Arthur Honey was a Rotarian. In South Africa, you had to be wealthy to become a Rotarian. You had to own a business, as well, in order to even be considered as a Rotarian. My entire business and life revolves around lists, and it works very well.

Bill Gates of Microsoft said the hardest thing to find is good people, and that if he lost his best people, he would lose Microsoft. I agree. If you think you need to wave that silly little resume around to get hired, think again. If you think people are impressed with your words, reconsider. We’ve met all the has-beens and parrots with the resumes. So your daddy sent you to university, so what? And we’ve heard all the words; talk is cheap, and North America is the Capital of the BS Specialists. We’re all looking for good people with the following seven qualities. Everything else can be learned, borrowed, or Joint Ventured. Nothing else matters.

1. Absolute integrity and honesty.
2. The ability and readiness to work hard, for as long as it takes, to deliver what you promise, on time, with no excuses or lies.
3. A positive, upbeat, optimistic, confident, humble, and teachable attitude.
4. A burning desire to achieve that will not be denied.
5. Courage, persistence, and determination in the face of hardship, obstacles, and failure.
6. Creativity, innovation, and the ability to think.
7. A professional, well groomed, well dressed, appearance - someone who can walk into any meeting and look good.

There are very few people with the above attributes, and each attribute comes by CHOICE. They don’t cost money. Anyone can CHOOSE to be like this. Your age, education, background, and circumstances do not matter. This means that there i no excuse not to do exceptionally well. The skills you need can be learned. You can even learn point number seven. When I got my first job out of hotel school managing a successful restaurant, the owner taught me how to shave properly. When I managed my first hotel, the owner taught me how to tie a Windsor knot in my tie. I modelled successful, wealthy people to learn how to dress and groom myself correctly. Attitude is all you need.

And Remember - YOU must resemble the above 7 items before you can fairly expect to find a business partner who embodies them as well.

The DollarMakers Credited Business Mentor Training Program

• Become a Certified Business Mentor (CBM)
• Learn how to Double the Profits in virtually Any Business
• Earn real money getting real results for business owners

As a Protégé of Robin J. Elliott and Patrick Giesbrecht, get five days of personal, hands-on coaching in beautiful Vancouver, British Columbia

For 18 years, I consulted with the owners of small and medium sized businesses to dramatically increase their profits. As I got more involved with the DollarMakers Membership and traveled around the world more frequently, I stopped the consulting. My fees ran from $500 per hour to $1200 per hour and my monthly retainers were $5,000 plus profit sharing, but my heart was in the Bootcamps and my Joint Ventures.

I continually get requests from business owners to help them grow their businesses through my business mentoring, and there is nobody I would recommend to do that. After seeing how many “Coaches” and “Consultants” out there cost a small fortune and do more damage than good, I don’t know one person who can do what we do. OK, I know one person who can do it: Patrick Giesbrecht, the fellow who retired within seven months of attending my Bootcamp, but he doesn’t do mentoring either.

And so we came up with a solution: We would offer personal, intense, hands-on training to a few, carefully selected, qualified Protégés so that we can turn them into Business Mentors who are equipped to go into virtually any business and double or quadruple its profits, and get very well paid to do so. We created a five day, focused program, during which Patrick and I will personally coach and train these few, selected people and duplicate our skills in them. They will learn directly from my 21 years of experience and Patrick Giesbrecht’s business genius.

We will accept only a limited amount of Protégé’s per group, and we will include their accommodation, meals, and a professional city tour of our home, Vancouver, the most beautiful city in the world. Spouses and life partners can attend the training as well, at no cost, and their accommodation and tour will also be included (with the exception of their meals).

If you are interested in applying to be a Protégé, you can complete an application form on this site. We reserve the right to accept or reject applicants without an explanation, and since we will only accommodate a few people over five days, there will be very few slots to fill and we are already inundated with applications. If you’re interested in applying to be personally trained to be a Business Mentor, click here.

Read what you get and what investment is required before completing this Application.